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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6947 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,947 reviews
  • Rated 5 out of 5 stars

    Dependable Protection with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently invested in the Geek Squad 2-Year service for my electronics, and it has been a game-changer. The peace of mind knowing that my devices are covered for any unexpected issues is invaluable. The service is prompt, professional, and the technicians are knowledgeable. Geek Squad has saved the day more than once, making it well worth the investment. If you want reliable protection for your gadgets, I highly recommend Geek Squad. ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I feel like you will replace without no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I would live without Best Buy’s insurance plan. They are the best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase the replacement plans when they are reasonably priced. I have been very lucky as I have never had to use them. It is the peace of mind, it brings me that makes it worthwhile. What I buy is something, it is something I really want and I wouldn't want to pay a full price to get a replacement if didn't work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. It’s clear that a lot of thought and effort went into its design and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad it is a thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this. I always like to have my tech protected in case something happens outside of normal warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great brand, fast delivery, good quality, low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad warranty on all of my Norelco razors that I have purchased through Best Buy since 2003. I’ve had to use this warranty a handful of times throughout the years as electric razors are one of those things that seem to break within the first two years. I have never had an issue when making a claim using the Geek Squad warranty and highly recommend it when buying certain products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hassle free

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to fulfill. All you have to do is bring your old one in and they give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything very well to me and was very precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they will replace instead of returning to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little air fryer, a tiny bit hard to learn at first but does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest process ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Replacement Plan for my coffee maker. My coffee maker stopped working properly so I made an appointment. Within 10 minutes of bringing it in, the guy had me on my way with a refund for the purchase amount so I could buy a new coffee maker since mine is no longer a model they have! It was so easy and I will ALWAYS pay for protection on my Best Buy purchases from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saved the day! I bought a laptop cooling stand that didn’t fit my new Alienware, and they made the return process so easy. No hassle, no stress—just quick, professional service. Highly recommend their team for all your tech needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost Netflix while watching a show. I pushed some buttons on the remotes while cleaning them after spilling sticky stuff on them. Pushed wrong buttons. Called Netflix, lost over an hour and no help from people who did not speak English well. Called my cable company and lost another hour and was told my TV was bad. My hair turned gray by now and I was cranky. I am a logical person. I pushed wrong buttons so it was a physical thing, not a bad TV or cable wires... etc. I needed that geek person who was logical and smart, liked a challenge. So, I called Geek Squad, I have a service contract with them. Bam. 5 minutes... count them, 5... he, my hero, figured it out. Told me how to reset the system and buttons and bam I was back with Grey's Anatomy. He was quick, and he was "it", the person you want to help you, the one who gets it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was only 6$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good value, haven’t had to use it.the product works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like any other insurance in your life. Better to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts two years good to have if needed in that time frame

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Review: Initial Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Geek Squad protection for my devices. While I haven’t had the chance to use the service yet, it’s reassuring to know I have professional support available if something goes wrong. The process of signing up was straightforward, and the coverage offered seems extensive, from repairs to troubleshooting. I’ll update my experience once I actually use the service, but so far, I appreciate having this peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Food processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to prepare batter for Disa dn Idly mostly. The batter will come smooth and fine which makes dosa crispy. Also, for masala prepartion, the powder will come very smooth.

    I would recommend this to a friend