Customer Ratings & Reviews

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

Hopefully I never have to actually use this replacement warranty?

Helped me saved so much on items that would break down after certain amount of time. I strongly recommend customers getting this to protect themselves from low quality products that are at no fault to Best Buy.

The Best Buy employee was so kind and polite.She answered all my questions and was very knowledgeable.The experience was hassle free and and my expectations were met by her prompt and kind service.Thank you so much.

Geek squad help me work and get it up running in no time. They are great people to work with and understand that all people are not smart with technology. Give them a try, you will not regret it.

Came in handy when i washed my headphones! Worth the piece of mind!

I rarely write reviews but I think it’s important that anyone who is in the fence about getting this plan for anything they use daily gets it. In many instances it increase and improvise upon the manufacture warranty. It’s often times more value per money that appliance itself. Most issues can be resolved by going to a local store rather than shipping things off. I’m not familiar with how it works for activated devices but for appliances and small tech this is an easy buy. Please just do yourself a favor and factor it into the cost of what ever you plan to buy when you’re saving for it. It’s much better than having to pay for unplanned replacements without it.

My family breaks stuff all the time and I don't wanna gey upset if something happens

Haven’t had to use them yet for this product have in the past and very easy to deal with

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

When processing my return the geek squad was great! Fast, accurate, and caring!

My husband LOVES IT. This is his favorite thing to cook in. He is heart broke and sad that we just found out it has a Recall. He loves this air fryer, we have had 3 different ones before buying this 1 (since air fryers came out on the market). I brought this Air Fryer around Nov. or DEC. 2020 and I have to say the longer we have had it the more attached we have become to it. ANYONE INTERESTED IN A REALLY GOOD, MID-PRICED AIR FRYER EVEN AFTER 2YRS IT A MOST GRAB.. PERSONALLY ANYTHING I CAN PURCHASE AT BEST BUY I DO... I REALLY, RELLY, LOVE THERE EXTENDED WARRANTY, THE BEST OUT THERE... SO HAT'S OFF TOO BEST BUY

I bought warranty for my fridge and I have peace of mind

Geek squad Plans are definitely the best plans on the market today

Geek Squad is as a good as they promise to be. They are an investment in your technology purchase you should buy to protect yourself.

Investing in the 2-Year Accidental Geek Squad Replacement was hands down the best decision. Accidents happen, and knowing I'm covered for mishaps is a game-changer. The process is seamless, and the Geek Squad team is a lifesaver. It's more than a warranty; it's peace of mind. If you're debating, don't. Your cooker deserves the extra protection, and you'll thank yourself later. #TechGuardian #GeekSquadWin

My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

very easy and convenient to use!!. will recommend it!.

The geek squad protection plans really save my life

Excellent service provided would highly recommend .