Customer Ratings & Reviews

100 percent reliable and a must to have it you're an avid BBY shopper... especially for electronics.

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

Opting for the 2-Year Accidental Geek Squad Replacement has been a lifesaver. It offers peace of mind knowing my tech is covered against unexpected mishaps. Geek Squad's efficient and hassle-free replacement process ensures I stay connected without the stress of unexpected repair costs. It's a smart investment that has proven its value, providing an extra layer of protection for my gadgets.

It depends on the product and brand , as for example for bose product they need to send to bose and waited more than a month without my product.

The geek squad is actually very chill and very open to all questions. They also do remind you no question is a dumb question shout out to the Chicago Burbank. They always make it feel like home.

Just putting in a review to win $400 gift card, it is just a basic service I rarely use.

Quite honestly, if you don’t purchase this product you are making a mistake! I know it can be hard to spend extra money on a insurance type product but it will only take one time for any of your products from Best Buy to need repaired and you will more then pay for it. Even though Best Buy is known for selling quality products, chances are at some point you might have a problem with it and it is always after the factory warranty is out of date. Every product in my home came from Best Buy and this covers everything! Be sure to check in to it because for the money it really is a great value and for sure it will put your mind at ease just in case you have a problem!

Es lo mejor en cafetera en mercado ahora mismo la recomiendo totalmente

very easy to use if you have a problem. i got a full refund for a router that went b

"Geek Squad provided excellent service for my tech issue! The technician was knowledgeable, efficient, and friendly. They were able to resolve the problem quickly and effectively. I highly recommend Geek Squad for any tech-related issues you may have. They truly went above and beyond to ensure a positive experience. Thank you, Geek Squad!"

This is by far the best thing about Best Buy—peace of mind.

So far this is a very good option! We used the carafe to brew traditional drip coffee for the whole family this morning. I was happy with how long it kept the coffee hot. I made sure to only open the spout to pour. After an hour the coffee left in the carafe was still very hot. I will pay attention to the grind filter when using the K-cup feature. Hopefully Keurig has addressed and fixed any issue that may have existed here. This is our 3rd Keurig in the last 15+ years. Every previous unit has held up well! The last one did not need to be replaced. My wife just wanted the option to make a carafe full on the weekends.

Went to return this item for it not working correctly, was given a full compensation for the item. The customer service rep was really nice about it all as well, and super helpful!

The warranty covered my coffee pot. Without the warranty I would have been buying another coffee pot.

good experience and seemless process with best buy

Came out to the house to deliver my new clothes dryer. Unhooked & hauled old dryer off & installed new one. Very pleasant friendly guy. Ive bought several items from Best Buy. Very nice products. Will continue buying from them. Easy payment with low or no intetest.

This hair straightener is just as amazing as I had heard. I love that it's cordless and the battery life is great, making it convenient for travel. It also offers three heat settings. Very user-friendly and easy to style my hair, such as making curls. I highly recommend it!

The geek squad replacement plan is very worth it. Instead of having to buy a new item when anything is wrong with my item I can just exchange it if I need to. Highly recommend!!

Excellent product.............................................................................................................................................................................................

The best option I haI have a few items under the GS always. When I have any issue, they replace or have the money I pay for if.