Customer Ratings & Reviews

So far so good. Hoping we won't ever need to use this replacement feature. Was skeptical that we'd have problems with the air purifier since I'd never had one. Well, this unit is incredible so far. Doubt we'll use this replacement option, but you can never be too careful.

For peace of mind i got this because the amount of the appliance i bought wasn’t cheap. So far, so good

having this service is great so you don't need to pay for full replacement if something breaks

Something you need if you want your stuff fixed or replaced after normal wear and tear issues

This is by far the best thing about Best Buy—peace of mind.

I doubt I'll need to use this. It gives me peace of mind knowing if there is a problem I can easily get a replacement during the warranty protection period.

Its great to know if there's anything wrong with your purchase, you can always return them without any problem.

The Geek Squad provides excellent and immediate service. When my Instant Pot started having issues, the Geek Squad people gave me a new replacement immediately. There was no hassle of trying to get a replacement from the manufacturer. Plus, they are really nice people.

This fan was a life savior. During the heatwave I got this as a last resort because I was lacking cash, and it helped me so much, I use it nonstop! Make sure to add that protection in case you kick it at night lol.

I don't regret my purchase at all! very good store with a large selection

these people are rock stars and get thing done with good explanation

This is well worth it, coffee pot quit on me, gave me another replacement, simple as that

So far so good! Received this as a gift for Christmas from my husband and kiddos and so far, it has not disappointed! My last air fryer only lasted about 4 months before it completely stopped working. However, this one has worked great! No complaints.

Have bought the Geek Squad on all my Best Buy purchases. Claims are handled quick and easy, never a hiccup. Phone support and resolution is excellent. Will buy again.

I have really appreciated the Geek Squad Warranties on my purchases. When I've been within my warranty time frame and I have a problem, they are super about taking care of the issue or allowing me to get a new replacement!! Thank You Best Buy / Geek Squad

good experience and seemless process with best buy

this product is really best seller love it i will recommend it anytime

Geek Squad is awesome! They replaced my 2-year-old laptop when the speakers stopped working. Great customer service and expert technicians. Thank you for going above and beyond!

This is fantastic. If you have any problems, you can get the unit fixed, or exchanged.

Omg I love this! I’ve been wanting one of these for a while, but couldn’t bring myself to spend the money as soon as it went on sale I had to scoop it up. This holds up to its name blends well love the extra cups that comes with it. I haven’t used the food processor yet but I’m sure it’ll be amazing as well!