Customer Ratings & Reviews

So easy to use and very easy to understand, not confusing.

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

geek squad replacement is money !! they are easy to work with and have never had any issues with them.

Always good to have them in your back pocket for needs

I love the Geek Squad plans. I think they will be doing away with them, but they've been a life saver for me for over a decade. That said, I'd only get it for high risk/high cost-repair items, or stuff from companies with notoriously poor customer service.

Haven’t needed to use it yet , hopefully I won’t need It any time soon.

Can’t ever go wrong with the actual geek squad protection plan! Only down fall if you go total tech member you can not purchase the original geek squad plan! And total tech only covers 2 max and then you pay monthly! I love the fact that I can purchase 2 4 or 5 years protection NOT being a total tech member.

Buy whatever you want because they only sell originals, you can trust them.

They stand behind their product. Would aways purchase.

Very excellent customer service and quick response to solve any problems quickly. I love dealing with Best Buy for the quality of the products. A true Best Buy is trustworthy and has the desired quality for everyone.

Very excellent customer service and quick response to solve any problems quickly. I love dealing with Best Buy for the quality of the products. A true Best Buy is trustworthy and has the desired quality for everyone.

The Geek Squad service is always great! I would recommend it to anyone.

Just add the 2-Year Accidental Geek Squad Protection to any purchase at Best Buy. You gonna save yourself a lot of headaches. You’re going to have any issue solved instantly.

I always purchase the Best Buy warranty for specific items and without fail Best Buy always honors that warranty. And it’s just a piece of mind to know if anything does happen it’s covered. It’s worth the peace of mind.

Alway recommend getting geek squad with my purchases

I have used this service for many electronic items and it great to have .

Literally the best insurance on the market! Never regret purchasing through best buy and Geek Squad!!

Best warranty out there, I’ve had many lemons in my years of buying products and the Best Buy policy has been the most accessible.

You would be VERY FOOLISH if you spend your HARD EARNED MONEY on a price of equipment and don’t take out an extended warranty coverage!!! The crew at GeekSquad are TOP NOTCH & I haven’t met 1 of them that didn’t know their stuff. Well if they did... they knew enough to BS their way thru it. Lol. just kidding. VERY KNOWLEDGEABLE STAFF!!! To think it wasn’t COOL in my day to be known as a GEEK!!! KUDOS TO YOU ALL!!!

The best thing I’ve ever done is purchasing warranty on my coffee maker. My coffee maker stopped working took it in they traded it for a new one with no hesitation.