Customer Ratings & Reviews

Agents are always helpful and love the ADC coverage cause if it breaks I can get a new one

I bought this Geek Squad protection plan to add accidental damage to my De'Longhi coffee and espresso machine. I've had protection plans for items that I purchased from Best Buy just to cover my butt in case of an accident or repair for the product.

This is a great option for people who use their items a lot. I’ve always got this protection for certain things and it seems to always pay off

Geek squad protection plan has to be bought with electronics I get from Best Buy protection plan save my device and give me confidence so I can do better job

Haven't had to use it yet but I know when I do it'll be worth it- used on other products and it's absolutely worthwhile. Geek Squad is great.

Geek squad is where it's at, they will take care of you.

you can walk into any Best Buy store. They be able to help you out right away excellent customer service. They also do a home service for your electronics and you can also give them a call and talk to them fantastic way of dealing with technical support.

I always get the insurance, just because idk when I need it.

I was very impressed with my excellent service I received today by a gentleman behind the Geek Squad help desk. Excellent, friendly service. Only took a few minutes to get my product warrantied and I was all set. Thank you.

Needed to replace and communication about options perfect timing and help

I purchased this extra Geek Squad warranty for a coffee maker, around 4 weeks of use the carafe got broken, I called BestBuy they said bring the whole coffee maker back in, I did and they sent me out the door with a brand new one, not a question asked, the warranty I purchased was $19.99 and a new carafe would have been $25, so it paid for its self

I must say, Geek Squad coverage is probably the only insurance worth purchasing for any small appliance. I personally get it with and item over $200 in value. I never have issues with best buy returns or exchanges during the coverage period.

Best service for delivery, installation, and overall customer service. Very satisfied!

I get the insurance on small items that I constantly use a lot. Like headphones. blenders. Washing machines. television. For the simple reason that I constantly use them a lot and stuff happens why deal with the headache. I’m buying peace of mind and all I have to do is says “here” they fix it or they gave me a new one.

Replaced , no questions asked. Worth the money, thanks.

Great service and got me all set up. Took my new coffee pot home and it made delicious coffee the best morning. Best Buy employees are always helpful in helping me pick a good product.

Love the while set, everything is excellent. Recommend it

With Best Buy you can’t go wrong with purchasing the extra coverage, I’ve never had to pay any additional monies when something went wrong or failed

Super easy and streamless, the nice gentleman was able to do a replacement within minutes and found a replacement for us. Will always be going to geek squad whenever needing help fixing an issue woth an item from best buy. THANK YOU!

Great having insurance on your products quick response.