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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6947 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,947 reviews
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent changed the printer instantly without long process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has your back. I havent needed to use them for this product but i know if i need them they will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with my CPU fans that i was replacing, contacted them and within a matter of minutes was able to get my LED fans operation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy. Fire hazard, black frame melted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a used one instead of new which angered me for taking a trip to the store to return it and I needed one before a party. The plastics on the main frame body were melted at certain parts. And part of the metal were deformed with what seemed like white glue over it to keep in place. The main frame seemed to be scrubbed with metal sponge as there were scratch marks all over. The ceramic plate itself looked fine. However, for paying full price, I am unsatisfied. Whoever returned this should have mentioned that it was already used and a fire hazard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, protection plan is Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan very easy to activate because it activate automatically. And if you ever had to use it, you can go right back to any store go to the geek squad to look it up and go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing!! They always get my computer related equipment working efficiently!! They are really fast too! I’ve been using their services for years and I can’t imagine NOT having access to these services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need it, but I’m happy with the peace of mind it gives me knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad - worth the additional $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and they have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Happy With My Blender And Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Gave Me A Good Reason To Buy This Good Blender..They Have A Lot Of Products But Best Buy It's Very Precise..Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement is unbelievably good! We highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for this insurance. Geek Squad never fails me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor van dickerson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their accidental replacement service offers peace of mind and the ability to know. It's something that functions it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was in and out in 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% covered with geek squad! A group you can trust! No mess left behind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their efficiency and quickness to handling issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection on all items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alwats good to have protection. Service was fast and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my crack screen on my 20"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good to have when you have a product that needs repair from accidents and other reasons. I bought a laptop from best buy and when the screen crack and I could no longer swipe my touch screen. Guess what? GEEK SQUAD fixed it and I was back in business. Geek Squad is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the insurance from geek squad, once I broke my device and they fixed it, then it broke again and I got a refurbished one then another product was discontinued so I still got the credit of the original value even almost two years later.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Eddy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!