Customer Ratings & Reviews

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.

Geek squad protection plan saved me money! Was experiencing power issues with my trimmer but exchanged it for a new one without having to pay out of pocket.

I absolutely love this blender. I was a bit hesitant because of other reviews mentioning how loud this blender is but in my opinion it just sounds powerful. This blender blends effortlessly, fruits, ice and everything I've placed in it with no problem. Very easy to use and clean up is super simple.

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

Purchased the protection plan for my 6 year old sons nintendo switch and when it finally gave out Geek Squad was quick to get my item replaced and back to me without issue.

Confidence in the guarantee the machine very good

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

This service is a must. I purchased this with all appliances and it is well worth the value.

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

Best thing you can do is purchase this replacement plan when you purchase any product at best It’s one of the best plans that Best Buy offers

depending on what kind of coffee you use, it can be a useful thing, it can't be a real espresso machine, but for quick coffee it's ok, I've been using lavazza for years, but this machine doesn't have the same taste as a real espresso machine...

Easy to use. Bigger than my bullet. Just love it. I will recommend it to anyone

The Geek Squad has installed four tvs, two complicated universal remotes. an over the stove microwave and a very complicated surround system over the years. Obviously I would have used them more than once if the service was not good.

Definitely worth getting the protection. I dropped my juicer lid by accident and it cracked . I returned item to the store for a full replacement. Glad I purchased the protection plan.

Geek Squad is my go to for all of my products i buy from Best Buy.

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?