Customer Ratings & Reviews

Geek Squad is my go to for all of my products i buy from Best Buy.

Got the 2 year Geek Squad for the Levoit TrueAir filter /purifier. My experience with Geek Squad returns have been excellent and recommend you to purchase it to avoid the hassle of returning to the manufacturer. Replace it at the store for a brand new or similar item.

Excellent service and professionalism. Geek squad did a wonderful job installing my tv. They were prompt, knowledgeable and friendly. Highly recommend their services.

Luckily I haven't needed to use the warranty, but it is comforting to have just in case. A few years ago, I had the need to use the warranty on something I had purchased. Best Buy replaced the item without any hassle at all. I am grateful for their customer service as well as the help given.

It’s great to have this if it’s affordable to you. Things like game console controllers and other items you are definitely better to have this. I usually get it unless it’s really expensive

The experience with geek squad was very interesting and the team was able to make some great progress.

There are multiple times that i have been able to use the insurance for best buy and love the fact that it is up to the customers if they want to return, trade for a new item or receive a gift card for the same amount the item was purchased for.

They work fantastic I never have my respite but they always pull it up by number and work with me

Obtaining this protection plan was easy and fast! I feel a little more comfortable using this blender knowing that it is completely covered for any accidents and damages that could occur. If anything happens to his blender with this protection plan you just simply get a new one!

Warrantys to me are always worth especially if i had the item for a long time ill take that thing back and im able to exchange it for something else

This product is very good. I wanted to put 2 items in at one time and dinner is done like the Air Fryer trays. I love my Air Fryer Oven.

I'm very pleased with the fact that I can replace a perfect coffee maker should it decide to go bad. Excited that such a cool coffee maker can be easily gotten at a great value.

Phenomenal service, love everything about best buy

Good warranty for products. Easy to understand what the warranty covers.

Good warranty for products. Easy to understand what the warranty covers.

Best purchase ever, always be patient and remember use this product

Friendly staff easy to make adequate decisions when something goes wrong with the items.

I always purchase the Accidental Geek Squad Replacement for electronics and appliances. I have had two large priced items replaced at no cost under this warranty.

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

I think 2 years of Accidental Geek Squad Replacement is well worth the price for peace of mind. Thankfully I haven't had to use this service, but I feel confident that Best Buy's Geek Squad would make the process smooth.