Customer Ratings & Reviews

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

I think 2 years of Accidental Geek Squad Replacement is well worth the price for peace of mind. Thankfully I haven't had to use this service, but I feel confident that Best Buy's Geek Squad would make the process smooth.

To get the insurance for 2 years for such a low cost is amazing. I would recommend to everyone

Extended warranty gives you peace of mind, especially for an expensive purchase. If you read the fine print, many products have complicated warranties, and return policies. If something happens, just take the item to your local store.

Did a great job, we simply took the unit fown to our local store and they replaced it..my faughter was able to use it same day

Fantastic service, very helpful and had a resolution very quickly!

Easy handling, quality! Very versatile item for work kitchen!

In the beginning I was like who buys a warranty for I product you just bought. It better not break. Well listen it don't have to break it can wear down or loose it's power. With really no questions asked they say go pick out a new one ( 2yrs later).

Bought coverage for a small kitchen appliance. Developed issues but product had been discontinued by BB. Geek squad offered a replacement product. Easy claims process.

Have yet to need this warranty. I would recommend this survey only if your records reflect customer has returned malfunctioned product.

Agents were extremely helpful and informative. Warranties handled through them leave me at peace and encourages me to buy from Best Buy for all of my tech products.

Perfect juicer! Works as well as the expensive ones. Great value. Use it regularly, no issues.

Amazing guys they are always there for you to help you

This was a warranty purchase. No longer buying items without a warranty. Just learned a very expensive lesson by not buying the warranty

Geek squad insurance so far I am liking it but we'll see what happens in time but if your person like me that really likes to protect your products this is the way to go

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️Number one Geek Squad ✌️

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

I’m returning a kitchen appliance due to a plug- in issue so I will see how convenient my extended warranty is.

Haven’t used it yet hoping for great service thanks geek squad

Never really know when this will come in handy. Haven’t had to use it yet. Will update if ever used.