Customer Ratings & Reviews

Excellent value for the money. I have yet to use the service, but it gives me a peace of mind to know that I don't have to worry about the product failing on me.

Gave me a new one took 5 minutes to walk out the same day had to pay for nothing!

Had to use the geek squad warranty a couple of times over the years and I've never had a problem they replaced or repaired the product with no problem. It is well worth the cost witch is a decent price. It's one of the things you buy but hope you don't need.

I always buy the extra protection. I rarely ever need it….. but the times that I have, I’m really pays for itself

Is the best coffee machine’s I love it had the milk and the coffee is very strong

The best warranty service offered by any retailer.

I put insurance on any item over $30. Best way to go! Never dissatisfied with Geek Squads SUPERIOR GUARANTEES!!! Try exchanging or returning to Walmart or Walgreens. Once you’ve delt with my geeks! You’ll never want to purchase — Anywhere else!

The insurance is great to have I broke my coffee glass portion and could find a replacement for it so I took the coffee machine back to best buy they replace my machine. I'm happy that I had the ins. I didn't have wait for the warranty to replace it.

I always loved geek squad coverage, the ease of getting your product fixed and/or replaced, is so much better then having to go through a warranty department with the manufacturer.

Geek squad is always fantastic, I do not see why they need reviews

Excellent coverage. Always satified with the exchange and refund policies on all items I have purchased. Would recommend Best Buy to all my friends and clients. Any deficiency on my purchases are covered.

So I bought this for a Chefman air fryer I bought for a friend’s family. I haven’t had a chance to use this because the product has been performing great, but it gives everyone a sense of ease that if anything happens that Best Buy will replace the product.

This warranty is super useful because if anything happens to my TV I know I can get it replaced easily

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

This is an amazing service, if u buy expensive electronics but can be a bit of a clutz and damage something by accident, I recommend getting this service, it's amazing, I wish more retailers had this type of service. A1!

Thank god I haven't had the need to use it but it offers really good help. Worth if if you're buying something fragile or expensive.

Refunded by Kelsey at BestBuy (Asheville) when I was simply EXCHANGING the air fryer that I bought it for. I DID NOT WANT THAT TO HAPPEN! Best Buy goofed up and refunded our GeekSquad protection. I did not want that because we were just doing an exchange. We called the store, on the way back home, upon seeing the error but alI you get is a national agent. The promised call from the store "in a couple of minutes" never happened and we even delayed the drive home by stopping a couple of places. That was on July 7 and here it is 2 weeks later and no call, even after answering 3 surveys and calling on the phone, as well. I really wanted the Geek Squad Protection because as of tomorrow I will be returning this 2nd Chefman to get a 3rd one, so it looks like I might really need the protection in the future.

i havent have a problem using it one item broke down easy fix with no problem great value for the money

Very worth it. Never know what could happen! Geek Squad is good in making sure the costumer is satisfied.

Excellent product, I am very satisfied, it is what it was. easy to use, versatile and easy to maintain.