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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6950 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,950 reviews
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many BestBuy products during 2023 and haven't had to contact them for Geek Squad support on any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service awesome job great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is better than any warranty out there. Well worth purchasing they stand behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Director

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device easy to navigate at every location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was right on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with my granddaughter laptop and took it to Geek Squad, dropped it off in no time and was on my way. It was back when they promise and it works great. Customer service was great, appointment was on time and the techs were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add geek squad to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad protection to your purchases. It's a great piece of mind to know you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is worth what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is worth every penny you spend for it. Something needs to be fixed or adjusted they fix it. It needs to be replaced, the replacement. Over the years I have saved a great deal of money because of this. Can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Best Buy Because I Tell Any And Everybody I Know That Best Buy Has The Best Warranty For A Good Price. Also You They Never Give You A Problem When You Bring Something In That Is Giving You A Problem. They Just Exchange It, No Questions Asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good customer service. Answer questions thoroughly and very responsive to our needs. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service from 3 failed purchase i had. I learned and if you ever get a blender or anything electric that you are not sure with the brand, use this. However if it’s pretty respectable product, save your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insrurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but if my coffee maker ever needs it, I'm sure it would be a great thing to have available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it definitely if you have kids helps in the cost of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad warranty because you never know when you’re going to need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it as my products have worked greatly without and issues. But it is nice knowing I have product support if anything goes wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Definitely recommend coming to this store for all your needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USER FRIENDLY AND EASY TO CLEAN UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRACTICAL AND EFFICIENT! USER FRIENDLY. ONLY THING I FELL LIKE IT LEAVES A LOT OF PULP FROM FRUIT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want to sound like a broken record. But Best Buy warranty and protection plan are hassle free and are the best. Never had a problem. And returned my fair share no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive and worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried getting this warranty, and it seems good for the price. The agreement terms need to stay worry-free, and I might start buying it for my big purchases. It's worthwhile to have it if you ever need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ez Pz

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, super easy to set up, clean & use! Only little hassle us getting the filter in but not a big deal. Def helps on a day to day in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but it’s nice knowing you have the support and protection if you need it

    I would recommend this to a friend