Customer Ratings & Reviews

The Squad is the best! They really know their stuff!!! Ive never had a problem they couldn’t fix right away!!

Pretty good item. I was not disappointed. Until now it is still pretty good!

Nice to have the protection….loving the kitchen aid mixing wand….nice addition to my kitchen devices…

I purchase the plan for every product that I've purchased. When something goes wrong with a product, the Geek Squad with either repair it or replace it for me. Having this protect makes the stress of having a broken product out of warranty gives me peace of mind.

Purchased a small appliance that I might not know enough about or use frequently enough to recognize a problem should one have occurred during the regular return period. Now for a fair cost I have 2 years to fully check out this appliance.

I have not yet had any issues with my product to date. However I have had Geek Squad protection on other items I have purchased from Bestbuy. I have found them to be professional, courteous, & thorough in their jobs. Even when the consumer is clueless.

Great service from best buy my favorite store to buy my stuff thank you.

Great quality nicely build and does it's job will buy again when it's time to replace

Geek squad is a no brainer you need to add it to your product. Did my replacement in no time.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

Straightforward and friendly, and usually easier to get into than other shops. Sometimes other places can do more custom upgrades when they do repairs, but here you always know what you get and with a guarantee. What else is there to say.

Geek squad is great. Great customer service. Easy to understand.

Fantastic service one of the best there is not because they fix your item but because if they can fix it or give you a new one you get a full refund on the item even years after purchase

We love it my son has become more independent and make dinner more often

i always get the replacement plans at best buy because if anything happens to my utem it gets immediately replaced no questiins asked !

The warranty is simple and straightforward and doesn’t kill your wallet. Very pleased with GeekSquad

Great! I can't stop drinking, I am hooked. I have the Jitters... Non stop. It is holding up to my demand.

Thank you very much for the warranty for my purchase.

Having geek squad keeps my mind at ease knowing if any of my devices malfunctions i can count on geek squad service