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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6953 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,953 reviews
  • Rated 5 out of 5 stars

    Must have Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy without it, I always buy Geek Squad protection with every purchase. Nothing better than having that Peace of Mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick and efficient, and having the peace of mind knowing that my machine will be fixed or replaced is priceless!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always appreciated and purchased the geek squad protection. This is the best warranty to protect your tech. No hassle claim process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feature of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is why I keep purchasing from BestBuy, best feature for the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee machine stopped working and I simply took it back to Best Buy and they exchange it for a new one with the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned from the past to always get protection plans because they help out when your item doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad accidental protection is great to have on protects with mechanical moving parts. Purchased for an air purifying and have the insurance to know Best Buy will fix or replace for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Geek Squad, they literally can solve any problem you encounter and fix it, or help you fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Geek Squad, they literally can solve any problem you encounter and fix it, or help you fix it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have service. It protect you in case your product doesn't work anymore

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth the money.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great and either gets fixed or replaced. Patience is all you need if it has to be repaired and it will come back good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection, the only way to go. The value and protection/product replacement cannot be matched. Highly recommended for any product over $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thing to have this warranty Best Buy never gives you a hard time for returns. Very easy stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always there to answer questions. T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection…Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection…if can afford it…it is actually the smartest part of your purchase. Returns or replacement are extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek protection plan for my purchases made from Best Buy because if I have a problem with the purchased item they will replace the item without any problem. I always suggest getting the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always quick to answer my questions, and the value you get is awesome! Do not hesitate to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a warranty so if something happens you will be covered i would get it to be save

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband. Exceeded expectations he loves it & uses it for multiple purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service worth the time and money for your product!

    I would recommend this to a friend