Customer Ratings & Reviews

I’m writing this review as a chance for the gift card but geek squad is pretty cool.

Needed the Geek Squad to check my laptop for malware. They found nothing. I could exhale! Late i needed them to check why my fitbit was not charging. They gave me a quick education and helped to avoid buying a brand new fit bit. Thanks ya Lawd!

The Best Buy warranty is an easy process, and has stood by me in several instances. I’m definitely glad I had this plan on my last tv because when the screen went, I was able to upgrade to an oled for the same price. When I got the new LG oled, I bought another plan. I’ve bought several plans and will continue to recommend them, especially with appliances and TV’s which do not last like they should anymore.

Best Buy’s warranty is great really take care of the customer and give great customer service

This thing is amazing. I bought it knowing that it would eventually come in handy because I had similar product that worked well, but the longevity of the other brand was short lived. I woke up one day and my right leg and hip was in so much pain I could barely walk. After a 15-minute session with this device all of my muscles loosened up to the point where I could walk again. The next day the pain was completely gone.

When I need something to fix they answer right away

If anything goes wrong i know im covered and at the price its absolutely worth it.

Great coffee machine, delivers a far better coffee than you would buy anywhere out of home. That said I do wish it was a little less expensive. We have also noticed the smaller parts tend to stop working. Otherwise a fantastic machine!

I love being able to have the warranty just in case

Its good to have coverage IF needed. I didnt but it was worth the peace of mind.

I have had no issues with the product or the service provided.

Geek squad is the greatest when it comes to service and friendly advice. Great to talk with geek squad staff.!!

Got the protection plan on my kitchen aid mixer. Never know when you might need it repaired or replaced. Good value and worth the money

Like my title says, this is a MUST HAVE if you want to have peace of mind when buying a product not knowing when it will break on you. I purchased this warranty for a $200.00 percussion massager tool from sharper image and the machine broke on day 16 which was 1 day before its return period. I am so glad that i purchase this warranty because without it i would be out of $200+ dollars. When i returned the item as a warranty replacement i was given a store giftcard with the amount of the item including tax minus the purchase of the warranty, this allowed me to select another percussion massager and also purchased the bestbuy yearly membership plus to get access to 60 days return plus additional perks of getting certain items on sale specifically for members only. Again if you want to have peace of mind on a purchase, from one real customer to another, please consider getting this warranty. You may end up needing it when you least expect it.

I've had to use my warranty twice on 2 different products no original packaging needed. Just scheduled or walk up for either a refund or a straight replacement. You can also do it by mail. The whole process was quick and easy.

Whenever I had issues with my products I was always able return or exchange my product. Just people need understand its a one time use product so it not a 2yr or 4yr long protection it more a warranty you pay for incase your product gets damaged. Rather deal with company returns and warranty its through BestBuy which has been great service product.

I always purchase the protection. Fortunately I have not had to use it for these items but I have used the warranty before and had no issues

Geek squad is the best they now what’s up. Always the nicest.

Every time I get there always there for me and always ready to fix it if needed

Amazing buy, they keep their word and fix it right away. Great communication.