Customer Ratings & Reviews

Great geek squad! They make the claims so easy and painless.

After about a year and some change, my blender began to leak from the sides. When I took it to Best Buy, they just reimbursed me, and I was able to use that for a new blender. I always recommend getting the protection plan to my friends and family. It is easy to either replace or repair or get your money back. I’ve purchased plans for all my products that I can, and it has yet to disappoint me.

It’s good to have even though I’ve not yet found myself with the need to use it. However, it does bring peace of mind knowing that my item is covered beyond the manufacturer’s warranty.

It really is wirth it when you get the replacement coverage at BB. Over the years, I've had to use it 2 or 3 times and it's so little, but covers so much. With Best Buy, there's never any hassle. I jist had my favorite Keurig Coffee maker go out on me. I took it back to BB...(after a year and a half) and they fully refunded me. I got another Keurig and paid the difference!

So far so good, wings, loaded potatoes from tgifridays jalapeño poppers, full sized digorno pizzas, gotta get an elevated tray to get the bottom done better. But still cooked in the middle. Not doughy. Great work oven. Cooks quick 10-20 min mostly. Still experimenting with it. I’ve heard you can cook steak in it and it’s actually pretty good. I will have to update this after I cook a streak in it.

Very helpful they know how to represent customers.

It is a warranty and other than it being a good value and security, there is not much to tell.

Excellent. Friendly, mannerly, and very knowledgeable.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. It’s clear that a lot of thought and effort went into its design and functionality.

this guys are the best, good customer service no hidden fees

Quite honestly, if you don’t purchase this product you are making a mistake! I know it can be hard to spend extra money on a insurance type product but it will only take one time for any of your products from Best Buy to need repaired and you will more then pay for it. Even though Best Buy is known for selling quality products, chances are at some point you might have a problem with it and it is always after the factory warranty is out of date. Every product in my home came from Best Buy and this covers everything! Be sure to check in to it because for the money it really is a great value and for sure it will put your mind at ease just in case you have a problem!

Excellent service, highly recommended! They are smart and knowledgeable!

J will continue to buy protection as it gives me peace of mind knowing they are there if my items are damaged or need replacing

I mean it’s insurance. Can’t go wrong. I have had geek squad before and from my experience they have always resolved any issues. Actually, I only had to use it once for a device from work and they did amazing work in a timely manner. Not many of the products I’ve purchased from Best Buy need servicing. I still have things from 2016 that work just fine!

We buy any of our appliances (small and large) and electronics from Best Buy. We love their rewards program and really love the Geek Squad accidental replacement plans. We have had a few items fail over the years, and the Geek Squad has always stood beside their guarantees. Their newer offering is just not what we cared to get after reading the fine details. We hope they will always have the Geek Squad replacement plans! (I didn't buy the large 17" size scanner I wanted because they didn't have offer this plan for it $600+ price tag)

This is the best airfryer/grill!! It saves so much time and everything we’ve cooked has turned out delicious!! If you are considering this purchase, just don’t!!

Loveeee this product !!!. It has been so wonderful for me this amazing blender !!!. I work as a mechanic, and I usually work 11-12 hr shifts. Lunch time is a blessing if possible to have one. This helps get a healthy lunch while on the get go. Would definitely recommend to everyone !.

Geek Squad saved the day! I bought a laptop cooling stand that didn’t fit my new Alienware, and they made the return process so easy. No hassle, no stress—just quick, professional service. Highly recommend their team for all your tech needs!

I got this for my fan, haven't had to use it but glad it's there.

I had issues with my Googlr Pixel 8 phone and within a few minutes the Geek Squad tevhnician cleared the problem up.