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Customer reviews

Rating 4.8 out of 5 stars with 4820 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,820 reviews
  • Rated 3 out of 5 stars

    Second times a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 geeks squads install 2 different TV’s the first crew didn’t do a good job at all rushed the job didn’t show me how to use the tv and didn’t connect to my WiFi. The second crew was amazing and so patient and helpful set up all my Chanel’s and accounts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and cost effective! Don't leave the store without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my tv will be replaced if it’s damaged over the next two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad protection great to protect everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and anytime have problem. They fix it and replace no problem!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the service yet but I am hoping it will be worth the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    May never go back to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I’ve actually have had an issue at Best Buy. The manager at the first and main store in Colorado Springs was extremely rude, I had a protection plan and brought my item in. They held it for 3 weeks, it wasn’t until I came in to check on the status and she tried to bone us for holding it up and not shipping it out. She tried to act like she was doing is a huge favor by ordering a new dyson blow dryer after they threw away all the accessories, so it couldn’t be sent back. The attitude and the rudeness was not needed for this transaction, things happen and I u sweat and so it wasn’t like it was the end of the world but her attitude makes me never want to go back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but happy this is available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I bought it for A++ Highly recommend ALWAYS GET THE PLAN

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sean. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    They help me to find a good product thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate help me to find it and I really appreciate their help Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have insurance hope we don’t have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best this is a must have on yours tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic to have. Very helpful and quick solutions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra insurance for perfect hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with a Dyson hair dryer. Hope I don’t use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    San

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always add Geek squad protection on all purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the service works well. I am happy with the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the service works well. I am happy with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact of knowing I have the coverage is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think geek squad offers a great service overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much different things Geek Squad covers!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very helpful. If they can’t fix it they’ll replace it.

    I would recommend this to a friend