Customer Ratings & Reviews

I purchased the 2-Year Accidental Geek Squad Replacement Plan alongside a new electronic device, and it has given me great peace of mind. Knowing that my investment is protected from unexpected accidents makes this plan well worth the cost.

The agent explained everything very well to me and was very precise

Very professional technicians. They know their job. They communicated with me at each level until the job was done.

Great products and help over years of services from all departments. Love it

Worth the purchase. The people working for Geek Squad are excellent at setting up your TV and mounting it to the wall. They also setup my receiver, DVD player. Programed my universal remote and took the time to explain how to use everything. The last time the tech was at my home he connected my new modem. He did all the communicating with Cox tech support. Then he set up my new mesh router. Worth the purchase big-time!

The Ninja BN801 Kitchen System is a game-changer! With 1400 watts and 5 functions, it blends, chops, and more with ease. Perfect for smoothies, sauces, and meal prep. Highly recommend for any kitchen

Probably a good value, haven’t had to use it.the product works great.

These guys are very awesome. I love Best Buy. It’s a no nonsense situation almost always go in a handle your business you do it you cut it do you wait around a bit and then you go and I’ve been happy 99% of the time can’t beat that and when buying a cup of coffee, pots and vacuums along the way or something happened to them I could just walk in and get another one or have another one sent right out to me because geek squad rocks

great brand, fast delivery, good quality, low price

I am so grateful that I choose to purchase the accidental Geek replacement. It has given me peace of mind. They have followed up immediately for me to get started once I purchased it.

It depends on the product and brand , as for example for bose product they need to send to bose and waited more than a month without my product.

The geek squad replacement plan is very worth it. Instead of having to buy a new item when anything is wrong with my item I can just exchange it if I need to. Highly recommend!!

My tablet wasn't working but Geeks tried . But to no avail it just wouldn't come on. They did really put forth the effort.

Love that they will replace instead of returning to fix

Great package worth for the protection of your valuable appliances

Depending on the product, this can be a really good deal. I especially recommend this for things that are active and could easily get damaged/worn down over time. This replacement service has benefitted me numerous times in the past.

Lasts two years good to have if needed in that time frame

Haven’t had to use them yet for this product have in the past and very easy to deal with

Geek Squad is a trusted name in the world of tech support and protection plans, and their 2-year warranty coverage certainly lives up to their reputation. As a tech enthusiast, I recently had the opportunity to experience the Geek Squad Protection Plan for a variety of electronic devices, and I'd like to share my thoughts on the service.

Geek Squad is the best. They know their stuff about everything.