Customer Ratings & Reviews

Bought this for my Boyfriend’s birthday. This towel warmer was wonderful… for about 4 months. Completely quit working. I had read similar reviews that stated this problem but thought I would try it anyway since sharper image is supposed to be a reputable brand. His birthday was in July of this year and it started giving us trouble in October. Light started turning purple and the warmer would not shut off. We would have to unplug it to get it to shut off. Now light is blue but the power button isn’t even on (refer to photo) will turn purple at some point and just sit like that! And it’s not warming and will stay on until we unplug it to get rid of the light! Do yourself a favor and believe this review and others that state they have this issue. DO NOT BUY unless you want to waste $150!!!

great service when needed and replacement when not serviced. geek squad staff have been pretty good so far too.

Heats up fast, and the chime works great. I love this curling iron! It worked well for my straight hair. But you should use a heat proof glove on the opposite hand. I burnt my hand two times before getting one. It gets incredibly hot!

Best service ever! Bestbuy sells the best products! I purchased a Dyson air wrap for my daughter and it did not disappoint. Although it stopped working and kept shutting down when she used it. Thank god I I had purchased a 2 year warranty on the Dyson. Very happy with Dyson and the vacuum I purchased.

Great! Very easy to return my defective coffee maker!

I feel geek squad is something that you must have and must always get. Accidents happen or things may go wrong with your product and instead of buying a whole new one you can just take out to Best Buy go to geek squad and have them look at it. If it is fixable then they will fix it and if they can’t then guess what happens they replace it. That is Great and you can always know that you will have the best out of your product no Matter what it is

I got the geek squad warranty because I always get a warranty on any electronic products. I have only had to use a warranty twice, ever. Its better to have it and not use it, than wish I had bought it when I could if I do need it. As long as the product I am buying is expensive and not like a $10.00 toaster, I will always buy the warranty.

Everybody there at that Best Buy is awesome I recommend this to all my family.

Purchased in case something does happen with our purchase. We have purchased service contracts multiple times and glad we have.

I have used geek squad a couple of times for various products over the years! Always great service and very knowledgeable

It does exactly what it is intended to do. 'glad to have them

Much more valuable than standard protection, at any moment if you feel the product isn't working for you, just bring it back and receive a store credit for the sale price of the item and get something else. No questions asked.

Best thing to buy with all bestbuy. It will be the best thing to be purchased with all the new products . Very very helpful

the warranty is great they never denied a replacement

Works great will buy again worth the money well made

Awesome, I would recommend this Geek Squad. They are great.

Always add protection and it pays try it you will love it store credit is what you get for returns on warranty issues.

Yeah, don’t settle for less—this is a no brainier. Basically you might lose money or save money. Basically, buy this product and don’t lose money.

I had wonderful service and all the workers were very perfessional. I want to give Chris the manager from the Middletown, NY Bestbuy for his compassion and perfessional thank you so much. Keep being a great leader. Thank you

here's some advice for everyone, we all run out the store warranties and even manufacturer warranties so it is necessary to purchase a great bby warranty on all products there at bby the prices are very good and some are as long as 5 years wow, imagine how many upgrades your product will have in 4 or 5 years if something fails on the product , with the warranty you get your refund or credit to purchase a new one. always get a warranty