Customer Ratings & Reviews

I've used Geek Squad for years and they have served me well on many items. I don't usually need replacement of Best Buy items but when I need assistance I don't have any problems. On a refrigerator gasket, it was done twice and they extended the coverage for the new one.

This product is excellent. Its large and looks beautiful. It cooks perfectly. It cooks your meats, veggies and sea food perfectly. The beats otjer more expensive than this. Highly recomended.

100% covered with geek squad! A group you can trust! No mess left behind!

So easy replaced item no hassle. Well worth buying

Had a issue with my CPU fans that i was replacing, contacted them and within a matter of minutes was able to get my LED fans operation

Haven't had to use it but it definitely was good value.

Very affordable price for a 2-year plan. I haven't had to use it, but me and other family members use geek squad and they are always excellent service and exceptionally nice people

Got this for my Xbox Elite 2 Controller. Best warranty you can get for it. Costs you what it would cost to buy a new standard controller every two years. Easy replacement.

Best Buy Gave Me A Good Reason To Buy This Good Blender..They Have A Lot Of Products But Best Buy It's Very Precise..Thank You Best Buy.

Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

Get the plan. I work for Best Buy, however my opinions are my own and do not necessarily reflect Best Buy Policy. Yes I work here and yes I always get the plan if available. I'm not a plan buyer as a rule, but I never pass up the opportunity with Best Buy plans as they are straight forward and provide excellent value.

Their accidental replacement service offers peace of mind and the ability to know. It's something that functions it will be covered

Confidence in the guarantee the machine very good

It is must when I buy any product from Best Buy to have geek squad protection and downloading on my product

I always buy at least the two year protection plan. I have used to two many times over the last few years because they just don’t make products like they used too. To keep the price down they will used less costly parts. The good news is that most electronics cost way less than they used to. But buy a plan to play it safe.

Received a used one instead of new which angered me for taking a trip to the store to return it and I needed one before a party. The plastics on the main frame body were melted at certain parts. And part of the metal were deformed with what seemed like white glue over it to keep in place. The main frame seemed to be scrubbed with metal sponge as there were scratch marks all over. The ceramic plate itself looked fine. However, for paying full price, I am unsatisfied. Whoever returned this should have mentioned that it was already used and a fire hazard.

I always buy the protection plan just in case. Filing a claim is quick and simple.

Excellent plan very easy to activate because it activate automatically. And if you ever had to use it, you can go right back to any store go to the geek squad to look it up and go from there.

Geek squad is reliable! Will fix and will complete your issues, but be aware they will call you so make sure you answer!

Buy the extended warranty!!! Don’t be one of these dummies who complain that they bought something and then didn’t like it and couldn’t return it… well don’t be a cheapskate and just pay a little extra for the added peace of mind in case you do have to return or exchange.