Customer Ratings & Reviews

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

Awesome find for college work and play. This tech find provides a great experience.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

It always good to get protection and when it is at a affordable price its even better.

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

Seemed like a good investment. I would rather be protected and not need it than vise versa.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

It's a convenient buy with the laptop I love that it was included.

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

Its great to know i have insurance if anything happens to my device.

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.