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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 11,911 reviews
  • Rated 5 out of 5 stars

    Easy to use and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always amazing. I’ve never regretted getting their protection before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money for the Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety security peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might come in handy as i am a truck driver use for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "insurance"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my high school kids needing laptops you must have some protection knowing how kids are with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to deal with them yet but they seem good__

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technical genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there with you every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspirion 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase perfect for my work needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired laptop keyboard fast and correctly first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend