Customer Ratings & Reviews

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Guy was really good at giving advice on what laptop to got with

The agents helped me troubleshoot and take care of updates

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

Great screen and color. Just take size into consideration when buying a laptop bag.

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

I bought the extended warranty for peace of mind to cover my computer

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

Haven’t had to use it but glad to have it in case something happens.

All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.