Customer Ratings & Reviews

Best plans ever. I love the Geek.... they are always helpful

I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

Who can ever predict what can happen when you are using your computer in several different settings? I never imagined that the accident that rendered my computer inoperable and unrepairable would happen, but when it did, not only did I have the assurance that the computer would be repaired if it could by the highest level of repairmanship, but that it would be replaced if for some reason it was unrepairable.

fixed computer quickly. Took out viruses. Got the rest of the year for more help.

I purchased a laptop which i am glad i purchased this protect plan with my purchase. I wasn't stressed or overall with the laptop once it's was damaged. I was notified through the process for the repair. the laptop wasn't going to be repaired unfortunately but i did receive a store gift card with my refund for the laptop and protection plan . Overall good buy i recommend always purchase a plan just in case

The best, I wish I would have known about this sooner, for my older laptop.

Every time I do it, It feels like a huge investment to buy Geek Squad service. But since I use my devices until they become unusable, it's been worth it. This is now at least laptop #4 with a service plan, and I haven't regretted it yet! Especially since it covers more than just this 1 computer. I've been able to cover other devices as well! I am sure it's more than paid for itself over time.

Have used this in the past and a very good protection to have. Handles everything and makes sure your item is taken care of!best service compard to any olace else!

good team, esssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Great price on the 2 year warranty i could not pass it up. Now i have piece of mind on the computer.

Not sure it was fully explained to me. After using it once I was told you can only use it 2x during 3-year period. I thought it was for unrestricted use if there was issues. Make sure you read small print.

I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

We haven’t needed any service calls with our new laptop, but I have been very happy with their service in the past. Very pleasant and helpful workers.

I bought my computer with one year warranty accidental damage. I wanted to change it I couldn’t but they fixed it.

They’re really nice and do a good job, they fixed what was wrong with my laptop

Luckily, I haven't had to use this protection yet, but having it gives me peace of mind just in case. The cost is worth the peace.

I have not had to utilize this protection plan, although it was purchased.

I highly recommend that you get extra protection from Geek Squad/Best Buy for your electronics and computers including tablets. You never know what may come about with your electronics and computers and tablets. This particular protection plan is just what I needed because I had a laptop that went bad after 3 months of purchase date. They took the quality time to fix it and I saved big bucks. Don't take it for granted I highly recommend that everyone have a protection plan. Geek Squad agent is awesome and helped me throughout the repair process.