Customer Ratings & Reviews

Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

The Geek Squad installed items very fast and explained all very thoroughly.

It will help you in the tough time go for it It helped a lot

My new gaming laptop (very expensive) was not working well. Just happened to get the one that had issues, luckily we got the protection on it. After taking it in and Geek Squad did a great job fixing it, it still was having issues in other places. They happily replaced it with a new one and we haven’t had issues since. They were extremely nice and friendly! I know there are times when I have brought items back to other companies and they make you feel as though you are trying to steal from them... I definitely didn’t feel this way with Geek Squad! Thank you!

This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

Absolutely worth purchasing the extended warranty. I have had my laptop for about two months, and my cat accidently jumped onto the screen, cracking it. Took it in to get it fixed and replaced within a week and a half. Great turnaround time and they kept me informed the entire time from shipping out, waiting for new screen, and shipping it back to the store for pickup.

I needed to utilize this insurance due to a computer issue. Completely worth purchasing initially. Will be purchasing moving forward

I have to admit I hope I don't have to use the service, but am relieved knowing the Geek Squad is available if the need arises.

They are repsonsive with any questions that I may have.

Geek squad has been great. I am thankful that I purchased this.

I purchased Geek Squad Protection with my computer in 2019, I was hesitant because I always feel like I lose money when I get protection plans. Fast forward to a couple of weeks ago, I opened my laptop and the screen was spiderwebbed. I use my computer for school so it had to be fixed. I had anticipated having to pay something for the repair. I was charged nothing and told it was covered. Was a quick, friendly check-in and was emailed a link to watch the progress. I’m so glad I added it and I won’t second guess it again.

I haven't had to use it yet, but it gives me peace of mind which is well worth the cost.

I bought the accident protection because we have ceramic tile floors, one slip and its a goner. The protection gives me piece of mind and is a great value.

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

This protection will save you a lot of headaches knowing you have no worries and take your product to the Geek Squad. They will work on your equipment and try their best to get it back to you the same day. I was happy with the work they did.

You have to love geek squad protection i love not to worry

Geek Squad is the best! They can help out with anything you might need help with!!!

Greak squad is very important thing to have because all eletric item are so expensive

Great service. There is always a store near. Thecservices you gave us are helpfull.