Customer Ratings & Reviews

The best purchase I have ever made. Fantastic service.

i bought protection for my new Dell 15.6in 16gb Ram 1TB HDD

Don't get this protect plan if you believe you are going to get your money's worth, which you aren't. I had my laptop for about 8 months when it fell off my bed one night while I was studying late and night and it left a tiny crack and blob of yellow ink in the top left corner. I didn't think it was bad, but I brought it in to the Geek Squad just in case to have it fixed and repaired. They shipped it out, had the screen ordered, and would ship it back to my house. This was supposed to take 2 weeks. A month later, they call me and tell me they aren't going to get a new screen for my laptop because its on back order with no restock date. So they say they will refund me for my original purchase price of the computer. They do that, but then I have no more protection plan. I only used 8 months of the 3 year protection plan and they wouldn't give me anything back for the 2 years and 4 months I still had. That was $259 for 3 years and I get none of that back. And best of all, the laptop I got 8 months ago was on sale, so if I wanted to get the same computer with the refunded money, it would have been a $150 up-charge, with no protection plan! I would have had to pay another $259 for another 3 years!! I am doing just fine now with my non-protected up-charged laptop. Just don't get this plan if you think they will fix or protect your laptop, because they won't.

really nice to have the peace of mind, we will see how things go when/if there is a big debacle though!

Great helpers on setting up my computer and wireless printer

I bought it because you just never know if you're going to need it.

The geek squad were really nice and answered all of my questions!

This was a smart item to purchase for my child's laptop. Glad I got it.

I’m so glad I have geek squad for my gaming acer computer

If you have a child going off to college, this is a must.

Nothing detailed to say except that it is worth it if you need it.

I have several geek protection. They stand behind there word.

Returned item without any issue. Excellent service Team

always get the geek squad, they help out when my laptop when bad

Geek Squad protection plans are just awesome. Worth the money.

Geek Squad protection plans are just awesome. Worth the money.

This is an absolute Must Have!!! Great deal, great price

The geek squad was very quick to answer any questions I had.

Great people and very knowledgeable. They were quick to help.

Great for Computer Peace of mind never having to worry about accidental damage.