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Customer reviews

Rating 4.6 out of 5 stars with 11905 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 11,905 reviews
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY RECOMMEND!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty, better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty for large investments. You won't be sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issues without question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hv my computer looked at and they were prompt getting it back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I couldn’t get my laptop to work I appreciate the geek squad for being straight up I’d end up doorway too much to repair it eas better to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting knowing there is always a solution for any computer problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily haven’t had to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to know its there if I need it. I have it ready in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa Cestou LaredoUnited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess they are experienced persons, but beside installing programs in my laptops, I never have been serviced by the Geed Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty plan in existence. That's why I always shop at Best Buy. Insuring your product for three years is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if it makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.

    I would recommend this to a friend