Customer Ratings & Reviews

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

The 1 year Geek protection for the computer is good in case something happen within that time. I recommend to get to the protection for your computer.

It is very important and also I definitely recommend each and everyone to have a protection plan

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

So far so good. Im glad everything's been working well.

Recommend purchasing the added protection and access to the Geek Squad expertise.

Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

The agents mounted my tv and installed all my devices.

Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

The geek squad at cascade store in Portland are helpful and excellent in providing service. One of these plans was able to replace a broken screen on brand new computer, this saved me over 350.00 and was invaluable!! I would recommend this to anyone who has kids, knows kids, or is a fumble bunny like me. Cheers and Thanks Cascade Station Geek Squad members for all your professional and organized efforts!!

I’m two years into the three year protection plan. The cord that came although my laptop continues to be extra sensitive and is being replaced a third time. It’s been worth the purchase.

Bought geek squaud protection for refurbished laptop.

If you want to save your devices from damage this is for you.

Quality agents, who know their customers and products outstandingly well. But do wish they would install radios that weren’t specifically designed for the vehicle with some fabrication

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

I’ve never had issue when product had issue… they either replace or fix no problem

Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.