Customer Ratings & Reviews

I almost never buy the extended warranty on anything. I had a hunch on this laptop. 1.5 years later, this came in very handy when my poorly designed 2 in 1 laptop hinge locked up and destroyed the screen. The repair turnaround was about 1 week. Thanks Geek Squad!

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

Good protection plan, always keep and be worry free,

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Bought a laptop for a kid, school purposes. Laptop stopped working for an unknown reason and this protection plan allowed me to walk into the store and do a product switch with very little questions. I buy it for all electronics now.

The best alternative is to buy the warranty and protect the equipment

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

It's always good to have the reassurance that geek squad has your back

Hopefullu dont ever need to use but serves purpose if need go

If you buy a computer for a high school kid please please please get the protection plan. This saved my sons computer and the people at the Geek Squad are great at what they do and provided incredible customer support. If you do one thing after an electronic purchase (Computer, TV or phone) it should be to buy a protection plan.

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck

Seguridad y protección garantizada en cualquier momento

When purchasing this newer software/ computer I was informed by the Geek Squad agents that to get the two year protection plan like this one above is best, so in case something drastic happens I am covered! Thank you for this assurance of being careful; they truly care for their customers, and want the best for them, so thank you!

I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

This is the third time I have purchased a protection plan, but wish it was the 4th time. The 4th one I really could have used. The 2nd purchase was for my TV. They came out looked at it determined it could not be fixed and sent me an in store credit for the total price of the TV THAT DAY. Awesome.

I was unsure as to which laptop I wanted so Team Member Forest (at the Bee Cave location) was super helpful, and patient while helping me figure out which would be best for me. I become overwhelmed when there are a lot of options, and I am not a very tech savvy person, but from start to finish, he made the shopping experience easy and smooth.

Insurance it’s only a sucker move until you need it. Am a huge advocate for insurance on all electronic products that l purchase. Would highly recommend this to everyone. An extra $50-100 on your product will give you a peace of mind when something catastrophic occurs like when you drop your computer while going through TSA.

Always protect your technology with the help of the Geek Squad!

Works Great, does what we got it for, and my daughter loves it