Customer Ratings & Reviews

They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

Haven't had to use it yet but knowing it is there for everything it covers is excellent. Great peace of mind knowing this coverage plan is there in the event anything were to happen to the device, especially since it is owned by my teenager.

Great laptop i use it everyday i love it i use it for school

I took my hacked computer to the gerk squad. They were quick to fix.

Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

Used it in the past and didnt have any issues getting serviced.

Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

I purchased 3 year so let's hope it lasts and they don't cut me off like other times.

I was told I could use any where I go and I honestly love it

Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

Great! And essential. Recomend addind in any purchase.

These people are great and smart. Great replacement plans as well.