Customer Ratings & Reviews

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

Guy was really good at giving advice on what laptop to got with

Excellent service, very useful, very quick and easy to resolve problems

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

geek squad always gets it done right and will keep you updated with status of availability and project.

They are very professional and courteous. They work fast and are punctual.

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

I haven't had to use, but am confident that if needed, it will have been worth it.

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

I bought this extra care package with the computer for two years just in case my sons damage it

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Customer service was excellent. I recommend Best Buy to all of my friends and family.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.