Customer Ratings & Reviews

Good we looved our new compiuter, and we like spend in Best But , favors store

Gives me piece of mind. Simple and easy to use and understand the terms a and conditions

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

Staff were friendly and helpful. They helped us get a laptop for my son.

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

It is better to have it and not use it, than to need it and not have it

Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

Great purchase and great value and great price thanks

I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Great customer service and upheld the warranty with no issue.

I LOVE THE PEACE OF MIND I RECEIVE FROM THIS PURCHASE. I HOPE I NEVER NEED IT BUT I'M GLAD I HAVE IT !

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.