Customer Ratings & Reviews

I have not needed to use this yet but I got it for peace of mind.

Installed on my own and it was very simple satisfied with product.

Haven’t needed it yet but it’s always a have it and don’t need it rather than a need it and not have it

Amazing customer service. The team was patient, knowledgeable, and professional.

I brought my laptop many times for repair and every time they did a great job.

I am relieved to know if I do something stupid, the Geek Squad is there to help.

I haven’t had to use this yet but once my warranty runs out I’ll be happy I choose an extra insurance for my work computer. I’ve previously used their services and they give a quick turn around and great customer service.

Great laptop when on sale, couldn't see spending full price but it plays any game I've thrown at it on high settings or better

Always buy the protection plan it is worth every penny. 10/10

Never buy a big ticket item without this plan. Best to have it and not need it as they say.

I bought this for my boyfriend. He is happy with it, is fast and also can be connected with the TV. Through Bluetooth.

Whenever I can buy this plan, especially on Asus laptops, because best buy and asus are partners. And they take care of your equipment and if it not repairable it will make it right and refund the money.

I ended up buying this because the laptop I purchased and had to return had a broken screen. I got a replacement laptop, but felt like I needed to pay extra for a warranty just in case it breaks again. I don't usually need to buy these for my laptops as I'm fairly careful with them, so the fact that I felt I needed to buy one of these in the first place is a mark against the laptop I bought (or its build quality) and also the company for selling broken products.

This works perfect for office use. I enjoy using it for everyday online as well.

Very glad that we got this with our purchase. It definitely came in handy when we needed it about three months after purchasing it and they were very efficient and helpful.

I have always liked having Geek Squad services. They've always been super helpful and I have never had an issue with them resolving an issue.

Geek squad helped me with purchase return recommendation.

Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

Great value for cost. Especially with open box items it is a great deal