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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,773 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always used the protection because everytime i need it they are quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is one of the best better companies so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Let’s see how my warranty goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money I was able to to send my device in for free repair and free shipping back to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, if something happens to my device, the geek squad will help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with issues I’ve had. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental feel squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member ID 2967234139

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Accidental Protection plans for all our devices, phones, laptops, DVD players. Would never go without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was a complete waste of funds luckily due to my protection plan I was able to get majority of my money back. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t make a big purchase without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! Hey do such a good job I never have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

    I would recommend this to a friend