Customer Ratings & Reviews

i have always used the protection because everytime i need it they are quick to help

I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

Geek squad is one of the best better companies so good

The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

Haven’t used it yet. Let’s see how my warranty goes

hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

This was so worth the money I was able to to send my device in for free repair and free shipping back to me

I love this, if something happens to my device, the geek squad will help me.

i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

Helped me with issues I’ve had. Answered all my questions.

I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

We always buy the Accidental Protection plans for all our devices, phones, laptops, DVD players. Would never go without

My computer was a complete waste of funds luckily due to my protection plan I was able to get majority of my money back. Thanks Best Buy!

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

amazing! Hey do such a good job I never have to worry

good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.