Customer Ratings & Reviews

Great idea to have this coverage. Service was great Andy knowledgeable.

I always protect my tech purchases with this service. Accidents happen.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Unforeseen events happen. Good to have in the case of accidents

Quick and easy access to answers when needed. A lot for a little

This is a really good deal.. Would purchase again .. You can never be too cautious..

Great idea to protect your investment. Accidents happen so I'm glad I bought this for the laptop

love getting Warranty because I can sleep well knowing I'm covered

love getting Warranty because I can sleep well knowing I'm covered

They explained everything to me which made it easy for my children

Toddler in house has already made use of the Geek Squad policy

They're straightforward with what they are able to help you with.

Nice product for the price. Never know what's going to happen.

I love the fact that I got this it gives me great peace of mind

I like their guarantees at best buy, they have excellent professionals to solve

Happy to know I can count on Geek Squad for questions or problems.

Will let you know if I decide to purchase this service

2-Year Accidental Geek Squad Protection Is great for peace of mind and great price.

Great device. Bought it for my family Would buy this again

A must have to have peace of mind on your electronic device