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2-Year Accidental Geek Squad Protection

SKU:
6626919
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 11,972 reviews

  • Who Has 5-6 Months to Wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one this laptop has been giving me problems turning on. Only bought it because Best Buy guaranteed Dell would replace it if there was a problem within 30 days of the purchase (they didn't tell me that meant from the date Best Buy purchased it). My last purchase was also faulty. Best Buy wouldn't stand by the product even though it was purchased 15 days prior. Dell gave me the run around in a call center that took over the better part of my day, each person giving me a different story but in the end told me I could ne get a replacement. Even though I purchased a 1 year warranty with Best Buy they don't; have anyone who can fix it in less the 5-6 months, I made an appointment with Geek Squad and arrived early but after asking me what was wrong with it and asking if I had dropped it gave the computer back to me saying there was nothing they could do without ever having opened the box. I was patient for the first several days but AFTER LOSINF ALMOST $1000 poor products and service from Best Buy, and Dell I'm realizing that this is a problem for the State and the Better Business Bureau.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Have renewed every year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this software! Have renewed it for the past 3 years!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Stay Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty for huge purchases. Never know when something may go wrong.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • No idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it.. no idea - didn’t know I had it....

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it.. no idea - didn’t know I had it....

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need, but glad I will have if needed.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Extended Warranty! Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real warranty from Best But... Best warranty ever!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not worried knowing the Geek Squad is available!!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the unexpected and kids electronics!!!!!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection i loved it.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend this to all Best Buy customers

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Definitely a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this cause it's great to have. Excellent tesm

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for protection since it will be used daily

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped a bunch no questions asked! Highly recommended

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the feel squad warranty, highly recommend

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad protection for all my devices

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great converge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty makes life so much easier wth this plan.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up warranty never know when things might happened

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go wrong with Best Buy Geek squad protection

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 487, Showing 9,721-9,740 of 11,972 reviews
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