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2-Year Accidental Geek Squad Protection

SKU:
6626919
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 11,972 reviews

  • HORRIBLE. Worst customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your device needs to go out for repair, refuse! You may wait weeks before hearing anything. The auto repair status is basically about shipping. And when something about the repair does happen, they don't update it. And don't expect any real repair agent to talk with you. Sadly, after hours of automation and waiting, you will get a friendly person on the phone, but they know nothing different from what you see online. The horrible lack of communication is one of the worse I've ever encountered. No way to escalate. No way to talk to someone who actually knows anything about your specific repair. Hopefully we will hear about our repair soon. And once we get our device back, I will let the local manager know and demand a full refund. And I might never buy another product from Best Buy. Really sad, I used to love Best Buy. Those days are gone.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I’ve used geek squad before and they were extremely helpful.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Wonderful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for people who have kids or people who travel with their laptops

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS plan seems really good for our house we have multiple items coverred

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered all my questions very nice ppl

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good protection to have it provides answer with your laptop and reliable services

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! Super fast. Thank you guys so much

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Always helpful and friendly. Never a problem with them

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I will always have theee support no matter what

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Very ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me and gave me no Problem at all very helpful

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • We like this.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get good help when we call with a computer issue.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it expired and that's when I needed it.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer my 11 year old loves...very easy to set up

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 1 yr. Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security to have. Knowing that if my laptop broke down I had the setvicemen

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life line. The Lufkin store is wonderful. Love love these guys and girls

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy very satisfied with product no complaints

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not JR to use the coverage, but for the price it seems like it will be well worth it.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Swear by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very positive experiences with Geek Squad! I will not go without them!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this protection for my office staff.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful in making sure you are satisfied

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 488, Showing 9,741-9,760 of 11,972 reviews
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