Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 11,972 reviews
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love buying something that you hope you never have to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - awesome quality and value. Buy now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lab top protection is great to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but will soon. My computer is moving very slow.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Not Fixed Over a Month Later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for an expansive laptop I purchased to do video and audio editing on for work. After one of the hinges on the laptop broke 9 months after buying it I brought it to my local store and they sent it away to be fixed telling me it would take 2-4 weeks to do so. It has now been over a month of me being hamstrung and less productive due to having to use me wife's inferior computer because they still haven't fixed my computer. I've called the national number 5 times in the last 2 weeks and every time the associate has no more information than I can get in the tracking repair link. Repeated notes they have put in for a tech to call me and explain what is going on with my laptop and what's taking so long have gone unanswered and it's impossible to call my local Geek Squad to see what they can do because every call goes to the national hotline. I've been buying my electronics including phones, TV's and computers from Best Buy for over 15 years but after the experience I've had with this, it may be time to move on to someone else!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty...a must buy to go with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy dandy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this definitely comes in handy any issues arise and help is a connect away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my own Geeks to help when I have a laptop malfunction!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used, but great to have if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always able to provide the support i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad is a great protection for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope it work when nedded and don't have any issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this is you want to be covered. I promise you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to get this for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad is a must on expensive Electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your phone ....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy the Coverage for the Longest Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to protect a significant laptop investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had this revive before

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for a piece of mine . Great servicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help us with any support needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is one of if not the best warranty to have

    I would recommend this to a friend