Customer Ratings & Reviews

This service is only available in store so be prepared to bring your device into BestBuy and then wait for an available technician. I gave up on waiting after over 30 minutes and flagged a regular employee for help. I ended up returning the device I initially purchased in favor of a different device that better suited my needs. The Best Buy salesperson was quite helpful and knowledgeable whereas I don’t know how Geek Squad service may rate because I waited half an hour and then gave up on using their service.

What can you say other than geek squad accidental protection is great

I trust Geek Squad. They're professional and get the job done.

Very useful and gives a safety net in case anything happens to my device.

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

It’s alright the employ’s aren’t to difficult about it when you got to try and report a problem with your product

Never had any issue they fixed and replace tv and laptops. Nice to have instead of mailing it like other places have u do.

Love that these are always offered especially since I have kids because you never know what could happen

Stuff does happen...this is insurance for the poor quality products available these days

Whenever I get electronics, I always come to best buy because I know I can count on geek squad to get the job done

Geek squad are a great team. Very knowledgeable and help me fix my laptop.

Great coverage and customer service is very careful.

Always purchase. Learned the hard way. Protecting one's device is liken to self care. You wont have the headache later.

He performs well and the results are good Fulfills With what was agreed

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

I'm a little clumsy so it was a must that I got warranty. I have a grandson that loves anything that has buttons.

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

They are very kind and every time I go or have a problem, they attend to me quickly and solve my problems.

This gaming laptop is a beast! I’ve been running Baldurs Gate on it for around 40 hours so far and this far supersedes the performance of my PS5. The 12th Gen i7 and 4060 rtx card blows my mind! I would highly recommend this laptop if you’re on a budget. Get it while’s it’s still 749.99 or you’re gonna be missing out for sure. I’m glad I got mine while it was on sale. Gaming laptop under $1000 with better performance than ps5 = win I also like that the keyboard is rgb backlit as well. I hope with further exploration I find that the keyboard is addressable rgb. Only small complaint is the speakers aren’t the greatest quality would recommend grabbing a gaming headset and an Xbox controller for maximum gaming experience

Geek Squad protection has saved our bacon on more than one occasion. Highly recommend!