Customer Ratings & Reviews

Its always good to know that we have an insurance policy in place for the just in case things

Geek squad is there with quality services and professional services when Ive needed and is top tier service.

Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

I just want to say that I absolutely love this laptop. I was skeptical at first, because I’ve never heard of the brand. I decided to buy it after spending hours on researching & reading review’s of multiple laptop models. I’m glad I took a chance on this one. It has so many extra great features. I feel I got a wonderful deal for all that it offers. It runs fast, it’s a decent size, nice & sturdy. The gray looks kind of dull in the pics, but in person, it’s actually nice. Back lit keyboard, and beautiful, clear display. So far a great buy. I recommend.

Its nice to know that in the event something unfortunate happens im protected.

The accidental protection allowed my computer to be replaced when it became damaged and it couldn’t be fixed

Will certainly come in handy one day. You never know what might happen in the future.

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

Never actually had to submit any claims! Ive gone to Greensboro NC, and to american dream locations. Both ⭐⭐⭐⭐⭐

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

Didn’t use it. It’s always smart to have the added protection

Just in case there are any problems, my items are covered!!

It works just fine no major problems or complaints

Very useful even thou I haven’t used it yet since I just bought it

BestBuy protection is pretty good for the price and is good if you need to use it.

Great service, my laptop starting having problems and they were quick to provide solutions.

So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .

I love this laptop. The I have had no issues with software compatibility and the battery life and screen are highlights for me. I have owned several Microsoft Surface devices and this beats them all. My only problem is the finish color and material. I have never had a device that showed so many fingerprints. I wish I could find a good wrap or vinyl cover but I would need to even cover the track pad. Prepare to constantly wipe it off.

Good peace of mind. I have good past experince with geek squad.