Customer Ratings & Reviews

Great service, friendly employees as well as knowledgeable.

They have been there to help out when something happens. Quick response and know the issues.

For the price the laptop does very good. I've got it running for right now minecraft at full settings and FOV and the laptop easily pushes 144 frames. Pros - Newer generation GPU with a 12th gen i5. Fast responses in games and in workloads. Great looking 1080p screen. Cons - Speakers are pretty terrible, plan to use headphones. The 4060 is basically a 3060, not much difference in computing power, power draw, clock speeds, or really anything else. Summary - better than average computer that if you get for roughly 1200 dollars is a good deal. Any more spent on it means you're getting scammed.

For Laptops, this is a MUST. The protection plan is the best in the industry.

Excellent picture quality and color. Screen is very clearN

I have had this since 2020! I love the benefits of having it!

Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!

Great experience with Geek Squad! The team was professional, friendly, and efficient. They solved my issue quickly and explained everything clearly. Highly recommend their service

Laptop is high quality and got it for a great sale price

Prefect ! Great choice Fit perfectly ! I would recommend

I love Lenovo, it just needs more memory at an affordable price. Theres a large price hike for between the 16GB and the 32GB of RAM. Other than that, the product is rop tier! Touch screen is chef’s kiss

I've proudly had this laptop for over 3 years and it has served me well. However, I opened it to hear a crackling and found that my screen is separating from the frame by the left hinge. It's only slightly affecting my display, but of course, I'm unable to close my laptop. It's a very thin & fragile screen, and I feel that's why I stumbled upon this problem. Thankfully I caught it early, but I believe my whole screen is indeed going to have to be replaced amongst other smaller things. The performance of this laptop is A+ and was used daily for multiple hours for the past 3 years. Overall, I would recommend this to others, but take care when opening/closing.

I wouldn’t recommend this protection plan based on my experience. I purchased it expecting peace of mind, but when I actually needed to use it, I was told my items weren’t covered or that the repair wasn’t worth it. I had both a TV with a cracked screen and a laptop with accidental damage, and in both cases I was basically advised to replace the items instead of having them fixed. That defeats the purpose of paying extra for protection. It may work in some situations, but for accidental damage claims, it didn’t deliver for me. I’d suggest carefully reviewing what’s actually covered before purchasing.

Good protection to have! Great purchase we made! Thanks!

haven't had to use it yet but I'm sure it will be handy

This laptop is very good performance and stability wise. The only issue I have with it is, the screen is peeling off I'm not sure if it was glued properly, it may be the heat from the CPU and GPU but I've noticed the screen is peeling off and the lid is starting to warp. Maybe its just my product but I have heard the MSI does cut corners here and there. For a laptop I paid over $2100 for, I expect more I really did. Most games on this run smoothly at 1080p with the 2070 super GPU and the amount of ram with 32Gb makes this laptop very fast I enjoy using it I just don't want to keep closing and opening the lid incase the screen peels completely off then I'm going to have an issue with MSI (Ill be on the phone with them demanding they fix the issue). I may contact Geek Squad in the near future first to see if they can re glue the screen to the lid but ill wait and see how bad the issue gets before that and contacting MSI directly.

Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I

They took care of all my exhnical needs i would recommend their service

The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!

I hope we never have to use this but good to know it is available