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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 11,974 reviews
  • Rated 5 out of 5 stars

    Got my computer ready in a jiffy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I’ve seen in a really long time shout out to John

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome opportunity to get a great service to cover you device from any damages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked screen took 3 weeks to send out and get repaired. Came back and then wifi didn't work. Turns out they damaged the wifi card and antennae when replacing the screen. Will have to send off to repair. They suggested we buy a wifi extender and it would work for now then we can send it out after College semester is over, but then 2 days later, laptop crashed with fatal error. They have to send it off again OR for $190 I can buy some other service and Geek Squad can fix in house. !!!!! SCAM!!!! Avoid!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I would’ve purchased this service for longer. It did exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Listen to what's going on whit the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo yoga

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That laptop is going strong for 4 years and is still going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful i hadGeek squad. Definitely saved on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays you can't go without electronic device protection. Electronics are so very expensive and easily damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is there man! Could go up to anyone with ease and always informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present. Makes a great gift.Honestly this is best for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vally stream every nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice serve!! I love it the girl!! I love it the girl!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly resolved solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the geek squad at my location in Houston. They were able to quickly resolve the issues with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my computer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for college and I LOVE it!! It’s such a sleek and fast-working computer. I definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lenovo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product overall for the price tag. great acquisition for my son schools needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the piece of mind. Less corncerned if accident happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for tv best purchase I will recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Would buy again. Great services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get TotalTech Membership as soon as Protection exp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sad that my laptop stopped working a week and a half after my 2 year Geek Squad protection plan expired. Geek Squad is currently working on my laptop, I hope it can be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has worked well past its prime. Still continues to work effectively and thanks to the Geek Squad they have assisted with keeping it updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, reliable, works great for my karaoke business and was a great price.

    I would recommend this to a friend