Customer Ratings & Reviews

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Nice to have but I hope not to have to use it. But it is there if I do

Nice to have but I hope not to have to use it. But it is there if I do

Perfect choice for all your devices for added protection and peace of mind

Love it. They are helpful. There when u need them.

Geek squad is always great to have for when your product is not working properly.

Protection is the best for what you need if you spend over $100 get this its worth it

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Knowledgeable tech people, busy section of store. it comes in handy when you stop by to ask a question for answers

A must for any technology purchase. I have always gotten it and have used it.

A computer i bought never worked they replaced it plans sre worth the money

Great service to get when you have electric things you dont understand and need

Already happy with service, very easy to use and service techs are always helpful.

It is nice to know that your technical devices are protected to cover accidental mishaps

Thank God I have not had to use this service but I have an in place just in case

I have not used my warranty for my laptop yet. Hopefully it will be easy to use.

With three kids in the house and Three year protection plan only made sense

We never but electronic without a protection. So Geek protection is a must have

im glad i purchase the geek squad accidental protection because im a very uncareful person

Honestly have not needed to use it...thank God...I just got the Chromebook.