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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,938 reviews
  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend joining Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make a great difference and help me feel more secure should any mishaps occur with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service representative went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it or replace it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy got me situated real quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service! I like how easy it was and love how theyre so reliable. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection’s a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix on my keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks? Yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong with warranty protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

    I would recommend this to a friend