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Customer reviews

Rating 4.6 out of 5 stars with 11693 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,693 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me a lot. I had everything put in and it was easy to use. They showed me how to do Shortcuts so it helped out a lot. Thanks for recommend you guys to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!. Get them on your team fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very attentive to my needs and are very knowledgeable about my products. Their goal is to always provide a lasting solution to all tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for anything that goes wrong, they will fix it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have tech support. Already helped me fix a glitch I created Got the computer back quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this as of now but cant wait to se how it all plays out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I’ve always gotten their protection and probably continue no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bough a laptop with trade in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple process. Staff is helpful in the trade in process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accident Insurance Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not needed to use the Geek Squad Accidental Protection Plan for my new Lenovo Flex 5i 2 in 1 Laptop. However, what they offer is a great service after the original manufacturer warranty expires. Even in the first 12 months, they will diagnose if they can help with an issue and then help send the equipment back to the manufacturer if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind knowing that if I encounter issues, I have someone to call to take my computer. That alone is priceless, thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry if anything happens to the computer. totally covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service by the geek squad team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security that purchasing the Geek Squad protection plan provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    % recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting protection. I take care good care of my devices but accidents always happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my computer buffer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me get my computer fixed when my computer didn’t wanna scroll, I needed it for school and they got it fixed within a day and got it running better than ever, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but will help when issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved My Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put Webroot on my cellphone, so I would be able to continue to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter computer for school figured would be worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey the Geek squad protection is really good. I got three years for $75 and it broke twice. Usually when I fix these issues it costs $100.

    I would recommend this to a friend