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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 11,839 reviews
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are a good source for when I am in need of face to face support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that my product is covered for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you they take care of you with your purchases, they really do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far. I've used them in the past and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks and fast professional service. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the idea of getting his loptop fix if something was to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

    I would recommend this to a friend