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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,956 reviews
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the recommendation of your associate and feel great about the service purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I’m glad to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care, quick and effecient! Will solve issue in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for any electronic device . I feel less stress knowing my device is protected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVE your PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is one thing that I tell everyone who buy a NEW PC. And that is to GET ACCIDENTAL PROTECTION! It will save you hundreds of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that Best Buy provides is the thorough service of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case my new computer goes down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if I'll ever need to use this protection but purchased it anyway. 3 years if my new computer bites the dust or I drop it and break it. A little insurance for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have thw knowledge that if something happens.that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer's accident prevention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was just what I needed to protect my computer would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your items !! Life happens and unexpected things are always thrown our way

    I would recommend this to a friend