Customer Ratings & Reviews

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

For those in case moments just know that this is very limited.

Geeks squad have saved my life way to many times love them

Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

Good protection plan. This plan is affordable and a good value for the money.

I buy the geek squad extended warrenty for all my items, They are the best

I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

Costly but worth the extra $$$s for protection plan. My kids has destroyed 3 laptops so this is no brainer for me.

Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

It actually works but it’s too expensive to activate another one year

The geek squd is awesome. Any problem i have i xan call them and they will help.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

Guy who helped us was really nice and knew what he was talking about. Very very helpful.

This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

It's exactly what warranty I wanted and didn't bother looking at any others.