Customer Ratings & Reviews

I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

wish i would of gotten the 2 year contract. It fixed my computer every time my child knocked it off the table...or it got dropped.

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

Great protection plan! Multiple options on what kind of plan you'd want.

My own experience with Geek Squad, they are always stand by their promise of protection plan!!! And high-quality service!!!

We love Geek Squad so much. Their techs are all capable, friendly and great.

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!