Customer Ratings & Reviews

Awesome service. I arrived quite early for my appt and Caleb handled my issued quickly and effectively and explained everything well to me. Thank you so much!! You rock Caleb!

We have boughten enough of the warranties from best buy to know that they are great.

Works Great, does what we got it for, and my daughter loves it

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.

Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

Geek squad is very good to use for ur protection on ur computer

As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

I like to make sure I get protection on my expensive investments. The Geek Squad protection plans are BY FAR the best "extended warranty" service I have ever seen till this day. I've never had any issues with bringing something in that broke and them it covering what they promise. Can't say the same for other places....

Good warranty, although no damage has happend! Very good to have.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

This plan helps with accidental breaks and damage to your device